Claims on Instagram & Facebook: Who is the distributor??

[cdmarts]

Hey everybody,
a video with my music was uploaded to Instagram and Facebook and received a false claim.
So someone illegally passed my music off as theirs.

The only information that Instagram and Facebook give is just the fraudster’s pseudonym.
This information does not help me. To investigate the matter, I need to know which digital distributor is behind it.

(Btw: This distributor-information is given for YouTube claims.)

Does anyone have any suggestion how to proceed?

Thanks

[Art Munson]

Try checking with AdRev or Indentifyy.

[cdmarts]

Adrev and identifyy were not the responsible distrihutors.

It’s an absolute no go, that fb does not provide any helpful information, eg a contact address.
Only the false song title and a pseudonym:
https://ibb.co/Nx43ZCL

[Art Munson]

Boy, that really sucks. Sorry to hear that cdmarts.

[LAwriter]

Cost of doing business. If you spend all your time chasing these things down, you’ll never write another note, and become (if like me) extremely discouraged. Consider it a compliment, a cost of doing business (like taxes, spoilage, import duties and the like), and move on…. That’s my $0.02.

[MichaelL]

Is this your video or did someone license your track and put it into their video, which Facebook then hit with a copyright claim?

Is the composer using a pseudonym or the video producer?

[cdmarts]

Is this your video or did someone license your track and put it into their video

It is a video of a customer who bought a license.

Is the composer using a pseudonym or the video producer?

The fraudster-composer is using a pseudonym.

New:
There are even worse claims: This morning one of my customers recieved a claim without any (!) information (see attached screenshot). The only two options: “Mute audio” or “Delete video”.
It’s a catastrophy.

[MichaelL]

Is there a YouTube link to the video? It should show who’s claiming the music.
What is the pseudonym of the person claiming to own your track?
There’s not enough information here to go on.

[cdmarts]

Is there a YouTube link to the video? It should show who’s claiming the music.

No, because it is a facebook claim, not a youtube claim. The video was uploaded to facebook.

What is the pseudonym of the person claiming to own your track?

In the last claim there aren’t any information; only what you can see in my screenshot..

There’s not enough information here to go on.

You nailed the problem 😉

[Author]

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