Home › Forums › General Questions › PAYMENTHUB and/or Exactuals – Legit?
- This topic has 12 replies, 6 voices, and was last updated 11 months, 2 weeks ago by yzzman1.
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November 28, 2023 at 7:25 pm #43976AlanParticipant
Today a received the below email from support at exactuals dot com. It appears to be genuine based on internet research, but I am extra cautious of phishing scams this time of year (especially because successfully is misspelled in the email). Does anyone out there receive royalty payments from Anthem Entertainment?
“You’ve been invited to PaymentHub
November 28, 2023
Anthem Entertainment uses PaymentHub as a secure online payment portal, and you’ve been invited to register to gain access to the MY NAME account.
Once you’ve succesfully registered, you will have full access to MY NAME which includes: viewing payments, managing payment methods and users.”Followed by a link to create an account.
“This invite will expire on December 05, 2023”November 28, 2023 at 7:47 pm #43977Art MunsonKeymasterAnthem Entertainment is the parent company of Jingle Punks.
November 28, 2023 at 7:59 pm #43978AlanParticipantThanks, Art!
November 29, 2023 at 6:17 am #43985UpFromTheSkiesParticipantI also received this email.
November 29, 2023 at 7:28 am #43988Art MunsonKeymasterJust to clear, I have an account there. It’s where I get my statements from Jingle Punks. If you have tracks at Jingle Punks, this should not be a concern.
November 29, 2023 at 9:25 am #43989PatParticipantThanks for that Art. I had deleted the email not realizing who they were so I actually filled out the Anthem Entertainment “contact” form asking to resend the link to the invite. I have tracks at JP and wasn’t sure if it’s something I should be concerned about so I won’t worry about. I hadn’t decided what I would have done anyway.
November 30, 2023 at 9:49 am #44000Michael NickolasParticipantGreat! A better, secure way to get the .33 cents they owe me.
/sDecember 1, 2023 at 7:49 am #44008PatGuestHey Art, They resent the link to the invite. Just wanted to hit you up to see if you see any actual advantage to signing up or even a disadvantage to not signing up that may not be obvious to me. tia.
December 1, 2023 at 8:09 am #44009Art MunsonKeymasterIt’s weird. I found the invite in my spam folder and it’s for a different portal site than my Jingle Punks portal that was set up when OLE bought JP. So now I have two Jingle Punk portal accounts, from Anthem, for receiving statements. Go figure.
December 1, 2023 at 8:17 am #44010Art MunsonKeymasterI did a bit more digging. It looks like the portal for Anthem at exactuals.com is for non-payroll payments. The other JunglePunks/Anthem site at jinglepunks.myadminow.com is (from the website):
Update your account Information
Access your account statement(s)
Interact with your dedicated Client Service Manager
Analyze your royalties
Review your catalogDecember 1, 2023 at 12:07 pm #44012PatParticipantJust got the official “Important Announcement: Transition to New Payment and Statement Portal” in my email 5 min ago. Checking it out now and thanks Art for responding!
December 1, 2023 at 12:17 pm #44013Art MunsonKeymaster@Pat, yep, I just got that also. Mystery solved!
December 4, 2023 at 6:07 am #44029yzzman1ParticipantYeah I did see that my most recent sync fees from them are going to be paid through this new company, even though you will probably still see the accounting amounts in a duplicate statement in adminow.
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